Back to DogTag ๐Ÿšจ Emergency card
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Help & FAQ

Everything DogTag can do โ€” and how to use it. Tap a topic to jump.

Getting started

You can be set up in under a minute.

  1. On the home screen, tap โ€œAdd your first dog.โ€
  2. Step 1 โ€” About you: enter your name, email and a password. This creates your free account so your dog is backed up and you can sign in from any device.
  3. Step 2 โ€” Your dog: add a photo, your dog's name and breed, then tap Create DogTag.
  4. You'll be offered Premium (optional). If you bought from The Real Doodle Co., enter your coupon code here for your first year free โ€” or skip it and keep using the free version.
  5. Open your dog's card and tap Edit anytime to fill in vitals, vet, shots and more.
๐Ÿ’ก Already have an account? Tap the account icon in the top bar, then โ€œSign in insteadโ€ and enter your email and password. Forgot it? Use โ€œForgot password?โ€ for a reset email.

Your dog's profile

Tap Edit on any dog to add or change these. Add as many dogs as you like on Premium.

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Vitals

Name, breed, birthday (age is calculated for you), sex, color, weight and microchip number.

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Allergies & conditions

List food or medication allergies and any ongoing medical conditions so they're never forgotten in a pinch.

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Medications

Track current meds with dose and schedule โ€” handy for sitters and vets.

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Vet & clinic

Your vet's name, phone and address, one tap from the emergency card.

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Emergency contacts

Add the people who should be called if your dog is found or there's an emergency.

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Photo gallery

Keep extra photos of your dog โ€” useful for ID and for the Lost Dog flyer.

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Documents

Attach records like adoption papers, pedigrees or lab results.

Emergency & sharing

The tools that matter most if your dog is lost or there's a crisis.

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Emergency card

An iPhone-Medical-ID-style screen with your dog's critical info, allergies, meds, vet and emergency contacts โ€” big and readable. Open it from the Emergency button in the top bar.

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QR collar tag Print

Generate a QR code to print and attach to the collar. Anyone who finds your dog can scan it to instantly see the emergency card and reach you โ€” no app needed on their end.

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Lost Dog flyer

Create a ready-to-share โ€œLost Dogโ€ poster with your dog's photo and details in one tap. Save it or share it straight to social media and neighborhood groups.

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Care sheet

Share a sitter-friendly summary โ€” feeding, meds, routine, vet and emergency contacts โ€” with whoever is watching your dog.

๐Ÿ”’ The QR tag and shared links show the emergency & care details only โ€” not your full account. You choose when to share them.

Health tracking

Stay ahead of shots, grooming and vet visits.

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Vaccinations

Log each shot with the date given and the date due. DogTag flags what's coming up or overdue.

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Reminders

Set reminders for vaccinations and grooming, and export them to your calendar with a one-tap .ics file (Apple/Google Calendar).

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Weight chart

Record weigh-ins over time and see the trend on a simple chart.

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Vet visit log

Keep a running history of visits, diagnoses and notes so nothing gets lost between appointments.

Ask Maddie ๐Ÿ•

Maddie is DogTag's built-in helper โ€” named after the Goldendoodle matriarch at The Real Doodle Co.

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On-device answers

Ask everyday dog questions โ€” care, feeding, grooming, general health guidance โ€” and get instant answers from Maddie's built-in knowledge, free.

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Smarter AI Premium

Premium unlocks Maddie's full AI mode for richer, more conversational answers tailored to your dog.

๐Ÿฉบ Maddie offers general information to help you care for your dog. She is not a veterinarian โ€” for anything urgent or medical, always contact your vet.

Premium

DogTag is free for one dog with full backups. Premium adds more.

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Unlimited dogs

Add every dog in your household, each with its own full profile.

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Full Ask Maddie AI

The smarter, conversational version of Maddie.

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Simple pricing

$2.99/month or $24.99/year (save 30%). Cancel anytime.

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Real Doodle coupon

Bought a puppy from The Real Doodle Co.? Redeem your one-time code for your first year free in the Premium screen.

To upgrade or redeem a code: open the account/upgrade screen, choose Monthly or Annual, or paste your coupon code and tap redeem.

Privacy & backups

Your dog's information stays yours.

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Stored on your device

DogTag saves everything locally on your device first, so it works even offline.

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Secure cloud backup

With a free account, your dogs are backed up and synced so you can sign in from any device and never lose them.

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Export & restore

Use the backup icon in the top bar to download a full copy of your data as a file, or restore from one.

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Private by default

Your dog's medical details are never sold or shared. You control what you share via the QR tag, flyer and care sheet.

Install on your phone

Add DogTag to your home screen so it opens like a normal app and works offline.

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iPhone / iPad (Safari)

Tap the Share button (the square with an arrow), scroll down and tap โ€œAdd to Home Screen.โ€

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Android (Chrome)

Tap the โ‹ฎ menu in the top right, then โ€œInstall appโ€ / โ€œAdd to Home screen.โ€

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Computer (Chrome/Edge)

Click the install icon in the address bar, or the โ‹ฎ menu โ†’ โ€œInstall DogTag.โ€

Frequently asked questions

Quick answers to common questions.

Do I have to create an account?
Yes โ€” a free account is created when you add your first dog. It's quick (email and password) and it's what backs your dog up so you never lose their information and can sign in on any device.
Is DogTag really free?
Yes. One dog with full profiles, the emergency card, QR tag, Lost Dog flyer, reminders, backups and basic Ask Maddie are all free. Premium ($2.99/month or $24.99/year) adds unlimited dogs and the full Ask Maddie AI.
How does the QR collar tag work?
DogTag generates a QR code linked to your dog's emergency card. Print it and attach it to the collar. If someone finds your dog, they scan the code with any phone camera and immediately see the emergency info and how to reach you โ€” they don't need the app.
Will my data disappear if I refresh or change phones?
No. Your data is saved on your device and, with your free account, backed up to the cloud. Refreshing is safe, and signing in on a new device brings all your dogs with you. You can also export a backup file from the top-bar backup icon.
I have a coupon from The Real Doodle Co. โ€” where do I enter it?
Open the Premium/upgrade screen (you're offered it right after signing up, or via the account icon later), paste your code into the coupon field and tap redeem. It unlocks your first year of Premium free.
Is Ask Maddie a substitute for a vet?
No. Maddie gives helpful general information about dog care, but she isn't a veterinarian. For anything urgent, unusual or medical, always contact your vet or an emergency animal hospital.
How do I add a second dog?
Adding more than one dog is a Premium feature. Upgrade from the account/upgrade screen, then use โ€œAdd a dogโ€ to create each additional profile.
How do I cancel Premium?
Premium is billed through Stripe. You can cancel anytime; you'll keep Premium until the end of the period you've paid for. Reach out through The Real Doodle Co. if you need help.
Can I use DogTag offline?
Yes. Once installed to your home screen, DogTag works offline for viewing and editing your dogs. Cloud backup catches up the next time you're online.
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